FAQs – KedaiMesin Help Centre

Welcome to the KedaiMesin FAQ section. Whether you're new to our platform or a returning player, this page covers everything you need to know — from signing up and claiming free kredit to deposits, withdrawals, and technical support.

General Platform Questions

1. What is KedaiMesin?

KedaiMesin is a trusted Malaysian online casino offering slot games, live dealer experiences, and daily free credit promotions.

2. Is KedaiMesin legal in Malaysia?

We operate as an international online casino platform and comply with strict fairness and privacy standards. Players are advised to ensure compliance with local laws.

3. Who can register at KedaiMesin?

Anyone aged 18 or older with a valid Malaysian contact number and banking method can register and play.

Account & Login

4. How do I register?

• Go to KedaiMesin.live
• Click "Register" and complete the form
• Verify via SMS before logging in

5. I forgot my password. What now?

• Click "Forgot Password" on the login page
• Enter your mobile or email
• Follow the recovery instructions

6. Can I own more than one account?

No. Only one account per person is allowed to maintain fairness.

Deposits

7. What deposit methods are supported?

We accept e-wallets (Touch 'n Go, Boost, GrabPay), FPX online banking, and USDT crypto.

8. What’s the minimum deposit?

RM5 for e-wallets and online banking; 10 USDT for crypto deposits.

9. Why is my deposit not showing?

• Ensure transaction was successful
• Double-check account or wallet details
• Contact support if the issue persists

Withdrawals

10. How do I withdraw?

Login to your account, go to “Withdraw,” choose your method, enter amount, and confirm. First-time withdrawals may require verification.

11. What’s the minimum withdrawal?

RM25 for banking and e-wallets; 10 USDT for crypto.

12. How long does withdrawal take?

Most transactions are completed within 5–60 minutes.

13. Why was my withdrawal declined?

• Unverified account
• Mismatched payment method
• Incorrect details

Bonuses

14. How do I claim free credit?

• Register and verify your phone
• Visit our Free Credit No Deposit page
• Follow the instructions to claim

15. What are wagering requirements?

Some bonuses require you to bet a set amount before withdrawing. These will be clearly stated with each offer.

Support

16. How can I contact support?

• Live Chat (24/7)
• Telegram Complaint Channel
• WhatsApp (if enabled)

17. Where do I find updates and promo news?

Visit our homepage or follow our official channels for daily updates.

Technical Issues

18. I can’t log in, what should I do?

• Check your credentials
• Ensure your account is active
• Try a different browser or clear cache

19. Game is not loading or crashed

• Refresh the page
• Ensure stable internet connection
• Report via live support

Responsible Gaming

20. Can I limit my play or deposit?

Yes. Contact support to set daily/weekly limits on deposits or playtime.

21. How do I self-exclude?

Request self-exclusion via live chat or Telegram. Your access will be suspended as requested.

22. Where can I get help for gambling issues?

We recommend reaching out to local support services like BeGambleAware or contacting our support for referral.

Still Need Help?

If your question isn’t listed here, feel free to contact us through Live Chat or Telegram Support anytime.

Many players search for well-known no deposit platforms. At KedaiMesin, we simplify the process by verifying daily free kredit deals.

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